Updated 18 August 2020
Microsoft are currently developing a new feature in Outlook for Windows Desktop that will allow email signatures to be stored within a user’s mailbox rather than on a local device. This means that a user’s personal signature will be available when accessing Outlook for Windows from a different desktop device. This feature will be enabled by default for all tenants in August 2020.
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How will this affect Exclaimer Cloud?
Exclaimer has been actively preparing for this update for a while now. Due to our fantastic relationship with Microsoft, Exclaimer has been working with the Microsoft product team to ensure none of our Exclaimer Cloud customers will be affected by this change.
We have already released an update to our client-side agent that will automatically set the registry key to prevent Microsoft’s sync from updating the mailbox.
Since the client-side signature functionality Exclaimer Cloud provides is significantly more feature-rich than this new offering from Microsoft, no customer or partner will notice any change to their current signature behavior.
It is also worth noting that Microsoft’s new feature will not sync signatures outside of Outlook for Windows, e.g. non-Windows mobiles and tablets, CRMs like Salesforce etc.
What if I am using Microsoft 365 (formerly Office 365) with Exclaimer Signature Manager Outlook Edition?
This change will permanently stop Exclaimer Signature Manager Outlook Edition from interacting with Outlook Web Access (OWA) for Microsoft 365 (formerly Office 365). Due to this, we will no longer be supporting any Signature Manager Outlook Edition customers running in a Microsoft 365 (formerly Office 365) environment.
Moving to Exclaimer Cloud will allow you to continue centrally managing your company’s email signatures. Exclaimer Cloud also fully supports Microsoft’s forthcoming authentication method update, which is due to go live in October 2020.
The benefits of using Exclaimer Cloud
Exclaimer Cloud comes with many more product benefits when compared to Signature Manager Outlook Edition including:
Signatures on all devices
Ensure all emails get a high-quality signature added using the server-side functionality of Exclaimer Cloud. Emails sent from mobile phones are typically plain text by default. However, Exclaimer Cloud will convert these emails into HTML, automatically adding an HTML signature to all mobile emails.
Manage signatures online
Access and make updates to your signature templates from the Exclaimer Cloud web portal, even if you’re not in the office or working remotely.
Drag-and-drop signature editor
Easily create various template designs using our drag-and-drop signature editor. You don’t need any HTML skills and updates can be made in minutes.
Additional user access
Give ownership of email signature design and management to non-IT teams like the marketing department.
Separate templates into different folders, ensuring signatures are only applied to the correct users. You can also restrict user access so they can only amend specific signatures within certain folders.
Use the client-side functionality of Exclaimer Cloud which now supports Outlook on Mac, as well as Outlook on PC and OWA.