Most of us spend every day using email. It’s become the main form of communication, apart from the telephone, used in business and virtually all services online use it to some extent. It’s become so intrinsic to modern life that we all take it for granted.
However, there seem to be a lot of people who treat email with a fair amount of contempt. In an era when we are communicating via mobile devices (smartphones and tablets), instant messaging (e.g. Microsoft Lync) and social media (Facebook, Twitter, LinkedIn etc.), email is no longer the only way to communicate online.
The main problem with email is that we have to use it every day, whether we want to or not. It would be too difficult for the business world to function without email. A lot of share tasks are carried out over email and some people like to use it as an online to-do list. This can lead to duplicate messages and breed laziness in employees who will send a colleague an email rather than actually talking to them face-to-face.
Then, there’s the issue of spam. This is a serious and unavoidable consequence of using email, especially for businesses. Spam clogs up email servers, takes time to delete, delays important processes like eDiscovery and can contain malicious links that wreak havoc on an IT infrastructure. Email archiving solutions can help here, but email often seems to be something that users tolerate rather than embrace.
So, as a company that works with email, why are we telling you these things? Well, we believe that everyone needs to fully embrace email rather than complain about it. Considering that the first email was sent in 1971, it has managed to find its way into every facet of life in the 21st Century. It might not be as efficient as other services, but it is the framework for modern business communications. Basically, it’s here to stay!
A lot of the problems that people face when using email can be controlled if they change the way that they use it. Email is a very effective tool when used correctly and is complemented perfectly when email archiving services are used, making email storage and eDiscovery much more efficient. In the end, users can make using email less frustrating if they just focus on better ways to use this powerful tool.